Ticket Center
If you run into a problem while using UEX, submit a ticket and we will get back to you as soon as possible.
- 1You send itThe ticket gets a number — keep it, that is how we find your case.
- 2We answerUsually within 24 hours. The answer appears on this page, and the notification goes to the email on your account.
- 3You reply hereReplies sent to the notification email are not read — continue the conversation on this page.
Looking for a quick answer? Open the Help Center
Sign in to open a ticket
A ticket is tied to your account — that is how we find your orders and transfers, and where the answer is sent. What you have typed is kept.
For quick answers, check the Help Center first. If you still need us, fill in the form below and we will reply by email.
0 / 300
0 / 8000
0 / 5
PNG, JPEG, WebP, GIF and PDF. Up to 10 MB per file, 5 files per ticket.
After submitting, follow the updates and reply here in the Ticket Center. Replies sent to the notification email are not read.